Samsung Customer Service Plaza Petaling Jaya

Where is Samsung Customer Service Plaza in PJ? Map and directions to the location with picture. Di mana Plaza Servis Samsung di Petaling Jaya? Peta dan panduan ke lokasi dengan gambar…

Update: Samsung may have closed or moved from this location. You may want go to the service centre at 4th floor Plaza Low Yat for phones or check the Samsung Malaysia website ( for other service locations under Support. Or call 1800 88 33 99 for service phone support.

Lot 11, Jalan 51A/219, 46100 Petaling Jaya, Selangor, Malaysia
Alamat Poskod:
46100 Petaling Jaya
1800 88 9999
GPS Coordinates: N3 05.551 E101 37.915

Samsung Customer Service Plaza

Samsung Customer Service Plaza, Petaling Jaya

Info: Samsung’s main service centre in PJ provides service, repairs and parts for the brand’s growing range of consumer electronics products. The facility handles audio-video equipment, home appliances, PCs & printers and mobile phones. The building may be visible from the Federal Highway (since the road runs parallel) but getting there is slightly tricky for first-time visitors.

From KL, go through the back via the ’222′ junction. Immediately after exiting from the Federal Highway, turn left into Jalan 51A/225, at the BHPetrol station. Loop around it till you almost re-join the Federal Highway at a traffic lights junction next to the Mercedes-Benz showroom. Turn left into the parallel slip road that is Jalan 51A/219. If you are  traveling from the ‘Motorola Bridge’ towards KL, you can enter Jalan 51A/219 via this junction directly.

Related: Transfer pics to Samsung Galaxy Mega from the Sony A7R via RFC

MyCen Map / Peta:

Nearby Hotels: PJ Hilton, Armada Hotel
Nearest Police Station: Balai Polis Sea Park
Nearest Train Station: Asia Jaya LRT Station
Public Transport /
Bus Number:

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230 Responses to Samsung Customer Service Plaza Petaling Jaya

  1. Faizal mohamad says:

    Saya nak tahu anggaran kos membaiki samsung TV plasma model ps51e530a3rxxm.version no zvuy3msc600101n. TV saya tiada gambar n suara.boleh saya ketahui kos pembaikan TV ini,terima kasih.

  2. Ahmad Tarmizi says:

    Saya ada Samsung S6.Masaalahnya charge full tak sampai setengah jam dah weak.Kadangkadang bila charge power lambat masuk dah satu jam charge betri bari 15%.Saya nak tanya apa masaalah beteri cepat habis

  3. ashwind says:

    my samsung galaxy j5 has fell into water so how much its cost to repair the phone

  4. Faizal mohamad says:

    Adakah samsung washing machine digital fuzzy Logic control model WA85N2 ada stock untuk diganti?

  5. Mageandra says:

    Bought my S6 in singapore march this year. It went blank 2 weeks ago. Went to local service centre in sunway but they refuse to entertain claiming its singapore set and they dont have system here. Any advice or ideas what i can do with this phone. Tks

  6. alfian says:

    selamat siang, HP saya merk Samsung S6 belinya di Malaysia 7 bulan yang lalu, skrng LCD nya pecah, di Indonesia tempat service samsung tidak mau menerimanya dengan alasan HP ini saya beli di Malaysia, Samsung yang saya beli di Malaysia tidak termasuk dalam garansi di Indonesia, padahal waktu beli di Malaysia, katanya garansi Internasional, tapi kenapa pihak service centre samsung Indonesia tidak mau menerima atau mengerjakannya?
    lalu saya juga ingin menanyakan, berapa harga LCD samsung S6 di malaysia? kalau saya beli dan transfer dananya ke pihak service centre Samsung Malaysia, berapa lama LCD nya sampai di alamat saya di Indonesia?..
    Terima kasih ..

  7. suhaimi says:

    Im looking drain pump spare part for my washing machine 6.5kg model P853. Please let me know if your store have this item.

  8. Mohd.Shahzilamri Seman says:

    Hello Samsung..where can i buy genuine replacement PCB board for my washing machine model WA88V4?

  9. Wendy says:

    I’ve just got my new Samsung J5.
    The speaker is not working. No ringing tone at all.
    Please advise is this cover under warranty?

  10. james koji tilly says:

    i need to buy 2012 samsung led tv,model UA55EH6030R to be sent to kano, nigeria.

  11. Fauzrin says:

    Hi. Can i know where can i buy original spare parts / replacement for samsung phone? Can u suggest me an authorize dealer or seller in malaysia? I am waiting for your reply. Tq.

  12. Mohamad Fakrul says:

    how much the cost for replacing usb charger port for Galaxy Note 3, can u give the exact price cost for total. (item+repairing service cost). because mine were broke, can not charge or transfer using the hub.

  13. kamal says:

    Berapa harga PCB untuk mesin basuh model WA88B5

  14. Yan says:

    Bagaimana mahu membeli motherboard samsung galaxy mega 6 3


    tv palsma samsung sya model UA40H5003AR,screen monitor cuma nampak separuh secara tiba-tiba,saya beli pada 5/1/2015.Adakah kerosakan tersebut termasuk dalam warranty..minta penjelasan T.kasih

  16. zynal hashim says:

    galaxy note 2 can on but only with the GN-n7100 on screen try to reboot also can not where to buy part emmc

  17. Suzette says:

    Hello im using galaxy A7,since i bought this phone is getting hot specialy if im charging.this phone is just for 4month almost to me.pls advice what to do.

  18. Thiaga says:

    Hi, my samsung duos model GT-I8552 the side silver color frame is peeling and i need to change how much will it cost and how long to fix. thanks

  19. deeno says:

    can i know how much to repair crack screen for samsung tab S 8.4?

  20. uthirapathi says:

    my mobile touch problem

  21. vasudevan says:

    my Samsung frige food compartment trays started to crack ,where can I buy these trays.

  22. edey says:

    i have wifi problem on my note 2 N7100.need get close on modem router will connected successfully? can you give some advice what should i need repair

  23. Hamidan Bin Hamid says:

    Did you provide any online purchase of the samsung smart tv camera model vg stc 3000 & vg stc 4000.

  24. fazs says:

    I have tv samsung model power at all…maybe power board problem..

  25. dhan katwal says:

    my friend bought two pieces samsung galaxy core prime after some days he came kathmandu nepal from malasiya .we insert sim card always shows unlock the phone .Phone doesnot shows sim card . we knew the problem country lock what can i do ? this phone.

  26. nasran mamat says:

    berapa kos ganti@baiki BD player…mungkin lens dah rosak.model Samsung BD5500.

  27. zaidi says:

    Saya punya s3 mini tiba-tiba padam langsung tak boleh on apakah masalah dia dan berapa kos untuk baikpulih

  28. James Tan says:

    I’m using a Samsung Color Laser Printer CLP510N but have some issues. Just change the black catridge but the message “Repalce Transfer Belt Soon” and “Replace Imaging Unit” kept displaying and I can’t print anymore. Pls assist.

  29. hakim says:

    berapakah kos repair screen/display samsung note3. screen tak crack tetapi terdapat bintik cecair silver dibawah glass screen.

  30. hakim says:

    boleh saya tahu kos repair screen/display samsung note3… screen tak crack tetapi terdapat bintik cecair silver dibawah glass screen..

  31. R.K.Unni says:

    I am buy samsung galaxy grand mobile from Bintulu. Here that working ok but at india cant use my mobile because ask some code numbers. My mobile IMEI no 357213063629222

  32. nani adnan says:

    Hi, my Samsung S3 screen is crack, can i know how much is the cost and how long it take for repairing? Thank you

  33. resyidi says:

    My Samsung S4 G19500 screen is crack due to fall on the floor,may I know how much for fixing it?

  34. Samad Mohd Ali says:

    Saya buat panggilan toll free 1800..pada 08/12/2014..jam 12:28 noon.Saya telah bercakap dengan customer servis di bahagian mesin basuh yang menamakan dirinya En.Ikmal…Setelah saya memberi no lapuran kepada nya..En ikmal bertanya tentang kerosakan mesin tersebut…setelah saya terangkan masaalah tersebut dan bertanya kenapa pekerja teknikal belum sampai lagi…dengan nada yg tinggi en ikmal memberitahu bahawa proses mengambil masa 2 hari berkerja..dan encik kena ikut SOP…apabila saya cakap tak tau prosedure tersebut dan bertanya kenapa orang teknikal tak datang hari ini..ikmal terus mengatakan yang saya kena faham prosedure kami dgn nada suara yang tinggi…kemudian ikmal bertanya saya siapa yang ambil report ni…saya cakap farhana dan dia terus cakap farhana tu tak tahu apa…Saya jadi marah dan saya memarahi en ikmal kerana nada suara yang tinggi…en ikmal cakap memang suara saya tinggi kalau bercakap…saya menegurnya …sebagai customer servis macam ni ke bercakap…Tolong siasat kalau perbualan saya dirakam dan kenapa En.ikmal boleh bersikap begitu..tq

  35. mazli says:

    Samsung galaxy note saya tiada nada tone. Boleh call ada ringing tapi bila angkat(jawab) tiada suara. Begitulah sebaliknya(received call)

  36. mazli says:

    Hp saya tiada nada tone. Call boleh ada ringing. Receive call boleh tapi x boleh dgr suara.

  37. selvaratnam says:

    I bought Samsung TV 51/Smart series 1 year ago, now cannot on, samsung came on 17.11.2014 says motherboard problem, it has been almost 4 days, no response, are the parts coming from overseas, pls let us have yr early response, klang, selangor

  38. harry says:

    Salam… bleh sy dptkn servies center yg trdekat utk sy hantar tv saya yg ada masalah screen pecah… area bangi selangor…

  39. Eugene Morais says:

    I own a Samsung Galaxy 3 for past 3 years now. I find that charging takes very long even with a new battery. What could be the cause.

  40. Eugene Morais says:

    I own a Samsung Galaxy 3 for past 3 years now. I find that the charging takes very long even with a new battery. What could be the cause?

  41. fatin says:

    Wanna ask my vibrate did not function anymore can i know whatvcause of that?my phone still under using galaxy grand 2 duos.please assist.if i need to go to samsung service centre?and for vibration how cost of it?or i its free since i still have the warranty?

  42. Lim kok keong says:

    I have 4 Samsung aircon. The 3 hP aircon was hardly used and is now not working. No response when switched on. Who do I contact for repair.

  43. yogarani says:

    My phone samsung S plus suddenly when to off and i cant open it back. Actually
    i download new games and it began to hang a while, when my sister was turn off. Can this service center repair it?

  44. yogarani says:

    My phone samsung S plus suddenly when to off and i cant open it back. Actually
    i download new games and it began to hang a while, when my sister was turn off. Can this service center repair it?

  45. Shaji says:

    Could you please provide me a Power supply board for 40″
    samsung LCD TV with model number LA40M51BX/XSG

  46. azli says:

    what is the price for spare parts 2.7 inch lcd samsung ST60 digital camera..?

  47. Zack says:

    My Galaxy S4 LCD Damaged, how much cost and how long it will take to replace it?

  48. ms.K says:

    can u pls kindly send me the samsung notebooks models with the price from RM1000 to RM1350..??
    thank u.

  49. Norini Hayati says:

    hai.. i using my note 2 about 5 month.. right now the problem is my hp wifi can not connecting with my home wifi network.. but can connecting with other home wifi but my home wifi.. and it happen about 5-7 day already.. i already reset my hp, reset my home wifi and my wifi password to but the problem still not ok..

  50. Daniel Mhuri says:

    I am looking for a part no of a Tv cable written 69.54T01.08 .
    Its for a 46″ Led samsung tv model number UA46EH5000.

  51. Premananth says:

    I am using samsung Nexus mobile,i had a problerm…..i recive masage no tones..its has been going almost 2 mnths….today i tried reset …it works..unfortunately all my numbers has erased…plz advice on these ASAP…or shall bring the mobile?…tks

  52. Dina Shafina says:

    Saya beli note 10.1.bila cas hp tak penah ‘full’..walaupun 24-48 jam sy cas tetap sama..kadang2,apa masalah dengan hp saya???berapa lama nak repair??

  53. Mohd yusof awang says:

    I am using samsung washing machine model wa10b5 top loading 8.5 kg. After using it for 5 years i found that some black material like plastic or sponge in the tub. I wonder is there some thing wrong with this washing machine.

  54. Omar says:

    I got ECE plasma tv but all component is samsung made.cant i by logic board at samsung service centre ?

  55. naim says:

    i have warranty . but my screen display cracked coz my fon falling down.. can i claim with warranty? or i must paid ?? how much for replacement?

  56. Mohd Yusof Ramlan says:

    My samsung galaxy note 2 can’t Charge

  57. hood hussain says:

    I bought my samsung note 3 last month. the phone is so hot after 2 or 3 minute use. please advice.

  58. KUMANAN says:

    I need spare parts for my old fridge model no. SG43HHRGQN-MAR. Spare parts such as defrost timer and cooling motor. Where can I buy these parts?

  59. Shahril Salim says:

    My Galaxy Note 2 front glass cracked. Phone sensor still in good condition. How much the price for replacement?

  60. noorshah bin mohammed arshad says:

    pada bulan sept 2013 saya ada membeli tv samsung plasma model PS43F400AR..tapi baru 2 bulan guna (dec 2013) secara tiba~tiba semasa menonton skrin terus jadi gelap..dah 2 minggu buat report pada samsung service centre tapi masih tak ada tindakan..bila tel service centre selalu tak dapat..talian sibuk

  61. Kenji says:

    I wanna ask about Note 2 screen crack and no display at all.
    How much it cost me??
    Please reply me ASAP.Thanks

  62. rezuan says:

    How to setting for packet data….im using packet data but when phone lock, packet data automatically turn off so i cannot received any message. I need to log on the phone to turn on packet data. Please advice how setting. Need your advice urgently……

  63. shukri says:

    can i order spare part for my washing machine MAIN BOARD DC64-01389A model WA13UPSIC/YFQ….HOW MUCH THE PRICE AND WHEN CAN I GET IT…THX…

  64. Ari shari says:

    LCD samsung galaxy Y S5360
    berapa harga bos

  65. mubin says:

    samsung galaxy s2 plus GT I9105 tak boleh baca SD KAD so boleh repair lg ke kos berape and berapa lama boleh siap klu repair

  66. looi says:

    i am looking for the component cable (Component In (Y/Pb/Pr) ), for my led tv model UA40D5000PR, (Component In (Y/Pb/Pr) )

  67. looi says:

    Looking for component cable for samsung led tv model UA40D5000PR‏, how much?

  68. Zahuri Jamaludin says:

    Screen Samsung Note 2 saya telah retak.Masih dalam warranty.Bolehkah di
    baiki / tukar tanpa kos bayaran.

  69. Chan kok hin says:

    I bought Samsung camera NX2000 on 3rd November 2013.
    I was try to register Ewarranty thru Samsung portal and successful, but don’t know what the hell problem when I call help line at 1800889999, the customer services told they can’t check due to the serial no is not true; they said original set should have 15 digits instead of other and it may be PI set where I buy from the shop!
    Now, the marketing manager already sent an email to me and saying that my Ewarranty is successful update in Samsung system and ask me to check again with their cs dept, when I call again this morning; the pic told send SMS to check as they are unable to check for me! What the fuck of this stupid services!!!!
    All are the bad product, bad services and bad quality!!!!!!!!

  70. Hisham says:

    My galaxy note 2 screen crack. How much it cost to replace it and how long does it take?

  71. jojo says:

    my note 2 cannot on data plan..why???

  72. Ng Chin Wan says:

    My Samsung galaxy S3 screen is crack while playing games,may I know how much for fixing it? and to repair it

  73. max says:

    Really up sad when I drop by today 1/11/2013 morning 9.30am in Samsung pj for my warranty claimed n I notice your centre was close for sport day, it’s really make me angry bcse I was travel all the way from sepang to send my hand phone where I buy 2 weeks ago n was run of software be advice if want to do any even pls don’t plan on working days.few other costumers disappointed in the same time..

  74. Khairunnas Bin Basri says:

    Saya beli Galaxy Tab 10.1 pada 29/01/2012. Mengikut resit belian warranty adalah selama 2 tahun. Pada 22/10/2013 saya hantar Tablet saya di Samsung Servis Center di Low Yatt Plaza untuk repair tetapi saya kehilangan surat warranty tetapi yang ada pada saya adalah e-warranty. Adakah e-warranty & warranty card adalah benda yang sama? Adakah saya masih layak untuk menerima servis atau penukaran bahan yg rosak secara percuma?

  75. Ibrahim says:

    Saya amat tidak berpuas hati dengan barang yang baru sahaja dibeli, TV LED SAMSUNG 46″ mengalami masalah dengan Remoter Control, signal LED ( lampu merah ) pada TV berclip-clip seolah-olah ada communation dengan remoter control sedangkan tak ada tekan apa button pun, pada TV pula selalu keluar tool / alatan. Remoter control tak boleh nak tekan langsung tak ada function. Saya harap pihak SAMSUNG dapat bantu saya untuk menyelesaiksn masalah ini, Untuk makluman pihak SAMSUNG juga TV LED ini baru digunakan baru 6 hari.

  76. Nani says:

    Samsung Galaxy Y saya “biul’ lhaa . sekejap on sekejap off ~ tersendiri :( Nak guna pun payah ~ Agak-ii berapa ehh kena charge ?

  77. kelly chin says:

    my samsung y problem sent to yr outlet at viva home since 22/9/2013 but still cannot get back my phone (shop name: samsung elite partner) plus the staff not helpful and rude

  78. Jamie Ruth Joseph says:

    Can i come and collect my phone without the service letter that i received from you due to it misplace it ? Kindly advise pease ?

  79. james says:

    saya punya ss3 skrin sudah rosak kalau tukar berapa lama,

  80. Ben Lee says:

    I’m Ben Lee, one of the supporter of Samsung for before this case happened. I have buy a Camera (Model: ST-600) from Samsung Center on this year and after few months, my camera screen problem. Then i sent to Samsung Service Center for warranty claiming. They take my camera on 22/07/2013 and until today 20/09/2013 not yet send back or call to me about the warranty status. I have request the Samsung Shop call to center start from August and the people of center is telling us the camera is settled but still on KL Office. And will be send back to Ipoh within a week. But i have wait for many weeks already, they still telling me the same reason. I want to know, is it very hard to sending back or the camera very BIG until the transportation also don’t want to received for this job? The girl for the service center also cannot give me the confirm date for WHEN CAN I GET BACK MY CAMERA. Then, what i should doing now? Forget it? Or post this case to Facebook? I’m feel very disappointed to your Samsung Warranty Service! I think if directly send from Korea or oversea also reach to my hand long time already. Hope your side can give me explanation for this case before 25th September or i will trying to report this case to Consumer Department. Thanks for your cooperation!

  81. kasim says:

    I bought 1 Galaxy note 2 but after 4 month my handfone is not working and than cant on ! so when im try to on the red light on top is blink. what suppose to. please Reply as soon as possible .

  82. rini says:

    My Samsung s3 screen is crack, may I know how much to fixing it? tq

  83. jamil says:

    Dear Sirs, I bought TV samsung UA65C8000, after 4 month failed mainboard. Now i can’t find main board for my Tv. Pls tell how and where can I find mainboard for my TV. Thank for your answer/
    Model code: UA65C8000XRXZN
    board number: BN94-0410X

  84. Ashari says:

    My Samsung SIII screen glass broken. How much the cost to change SIII screen glass?

  85. Ameliesya says:

    Recently, my samsung galaxy 2 LCD screen cracked. How much will it cost to replace my LCD screen only?

  86. fiza says:

    saya pengguna samsung note G7000..menggunakannya hampir setahun..akan tetapi tempat cas hp sudah rosak. harap dapat membantu? kerana selama hampir beberapa tahun saya mengunakan nokia tidak pernah mengalami masalah seperti ini.

  87. Mohd Faizal Mohd Rohani says:

    I’m using samsung s advance….prob with my bluetooth…..can on n got bluetooth address also visual is on but can’t scan other phone n other phone can’t scan my phone

  88. suhairy says:

    may i know how much infrared cover for samsung galaxy note 10.1?

  89. Tan says:

    Hi, I feel very annoying with your Samsung phone. I bought my S3 in Sep 2012. Less than 1/2 year, my USB cable having problem, my phone need to charge 10 hours the battery also will not increase. Then go to warranty and they change a new USB cable to me. In May, my phone also having same problem and go to service centre again. They told me this time is not USB problem and need to left the phone for 2 weeks to change the papan litar. After 2 weeks, I get back my phone, I can call out and receive call but I can’t hear the voice. How come different problem occur again and again?

  90. jessica says:

    My note 2 screen just cracked. My I know how much it cost for repairing within warranty?
    Business hours?

  91. Lee Yat Fang says:

    If I wan to make a complain to change new handset where should I go?

  92. yh says:

    My Samsung galaxy note can’t be charged .after using it for less than a year. Plse advise if I can send it over to fix it? How long will of take?

  93. Favinash Modi says:

    My hp model is Samsung Galaxy Young

    Problems: First my hp keep on, on & off by itself ” AUTO OFF “. Now it can’t on at all… What am I suppose to do now. Btw I’m staying in Kajang so plz suggest me any nearest Samsung Service Centre !!!

  94. Rayson Gan says:

    my Samsung Galaxy Note N7000′s speaker/buzzer is not functioning well… may i know whether can be fixed? how much for repair cost??

  95. dale says:

    hi got a samsung galaxy y gts5360 I love my phone bt my power botton broke can I fix dis or is der another way 2 switch it on via the motherboard

  96. Winnie says:

    very bad services send to lowyat repair promise three to four days but …….
    one week also say still repair :( very very very bad services

  97. Winnie says:

    Just bought my phone (Samsung Note 1) not even 1 month. My phone will suddenly shut down by itself. I tried pressing the power and home button but to no avail. It will only turn on back when i take out the battery and put it back again. alrdy send to services centre 4 days anybody let me know how long i have to wait ????????

  98. WINNIE says:

    very bad services alrdy send to services center 4 days still have to wait who can let me know how long i have to wait ? i dont have phone use lo :(

  99. PRAKASH says:

    i purchase samsung galaxy note 2 ,on 19 / 4/ 2013, suddenly on 1 / 6/2013 my screen black out. then i found small internal cracked on LCD. but screen is no crack, so how its happen? i have send to samsung service centre in penang. until now no answer wherether can be warranty.its 100 % is manufacturing defect. in this i month i use , i have feel 6 time , the phone is hit when talking i hope i will get the warranty . if not i will take legal action on samsung n also will go to realy disapointed samsung phones, because this is 1st the im using samsung. before this i always use nokia phones.

  100. wan ashida says:

    tv led hd screen pecah.berapa kos untuk tukar?

  101. harun awang sarih says:

    my screen glass note 2 are broken where can i replace it( now i’m stay at lumut perak ) and how much the cost.

  102. Wan says:

    Well, screw me.. i have no idea what i’ve done.. my galaxy is now having a firmware issue.. Okey i’ll be there in a few hours, plsssss help me!! i need it back! take my money!

  103. jazz says:

    my galaxy tab 7″ dead if will to chg.the main PWB,CAMERA & BATTERY how costly?

  104. sk nara says:

    samsung wave y, about a year old,problems is,’it cuts off it self when reach airport terminals,nearing tele communications towers.please help.

  105. Fakhrur Amrie says:

    Hp Samsung Galaxy Grand saya baru beli 3 minggu sudah rosak pada tapak speakernya. Sungguh mengecewakan saya….

  106. Anonymous says:

    I just bought samsung galaxy recently and the screen cracked after it hit the floor, so i want to know hw much is the price for the screen if i wnt to change it to a new one??????

  107. Anonymous says:

    I bought samsung galaxy recently and my screen cracked after i slipped it and hiy d floor,so,hw much the price for the new screen if i want to change it?? Please reply as soon as possible can u?? Thanx

  108. eimieylyia says:

    Hi…. I have prob with my s2 home button. I have to push it bit hard to get respond.
    My bby got it wet when he bite it few hours ago. So just wanna know is it include in the warranty? Or i have to fix it by myself? N how much wuld that be? Tq!

  109. andree says:

    tv saya kadang kadang bisa di tengok kadang tak bisa.apa nya yang rusak tolong tolong d jelas kan

  110. salman says:

    my external hardisk is not working, can not detect

  111. pearly says:

    My samsung note cant charge battery smoothly
    I change a lot adaptor also same problem

  112. JEE says:

    My daughter’s samsung galaxy Y is not function due too many pattern attempts!
    The user name (email) and password has forgot already. How to solve this problem?
    Is there any way to cancel from key-in the user name & password.
    Appreciate you can help me soonest possible. TQ

  113. Yong Chai Guan says:

    Hi, recently i had bought a Samsung Galaxy SIII LTE (GT-I9305) from Hong Kong and it can be used with my Malaysia celcom sim card when i was there. However when i came back to Malaysia, my network is very unstable. Sometimes it can be connected but sometimes no. After 2 days, the phone shows totally no network! I had checked and confirmed that it is not due to network lock because i still can use the phone with celcom sim card for the 1st few days after i came back from Hong Kong. And also i had try to insert other sim card such as maxis or celcom to my phone but the sim card cannot be detected. Please help me to sovle the problem. TQVM

  114. sim says:

    I bought samsung note 2 got 3mth ago…the problem is when I calling out the sceen immediate black and eat my money.i wan off my phone oso cannot ….I already go centro samsung repair centre, they reformat the software still have the problem. So where I can solve my phone problem. Pls reply ASAP . Thanks

  115. Man says:

    saya ada masalah, saya beli galaxy samsung grand, tapi penjual itu tidak beri c-pen,dia kata tidak ada dalam pakej. tapi kedai lain beritahu memang ada. saya cuba tanya balik dia tetap nafikan. dia ada pen itu dan dijual rm99.
    apa boleh saya lakukan, saya sudah minta tapi dia kata tidak ada dalam pakej.di kotak ada kesan sticker yg dicabut.
    dapatkah saya minta daripada pihak samsung c-pen tersebut?
    saya dari kuching,sarawak dan rasa terkilan kerana ada penjual tidak amanah, dan ini boleh mencemarkan reputasi samsung.
    mohon penjelasan pihak samsung
    tkasih atas perhatian dan nasihat

  116. saiful says:

    My galaxy note 2 accidently fell on the ground. How much is it to repair the cracked screen? Phone is working fine though…how long would it take to repair it. Thanks

  117. Rama says:

    I have a 50 Inch Samsung LCD TV. The flat screen damaged and cracked. I thinking to replacement screen/ Please advice me. Mobile No. 012-4128033

  118. KW says:

    I bought the Samsung S3 . Problems happened daily within a week.
    1) Screen hang when texting , browse contact list ,
    2) Screen flicking
    3) Automatic jump to another screen
    4) Can not restart phone
    5) Icon automatically jump to another screen

    Send back to the authorised dealer at Mid Valley , with the 7-days waranty period , I been told is software issue and they upload the software but still the same problem happen. They advise me need to send back Samsung Service Center and to get new phone replacement.
    The next day , i went to the Lowyat service centre and they my phone is over waranty period , the 8th day . Is this the right ? I filed my claim within the 7-days waranty period .
    After the 40mins checking and inspecting , the said it is due to PCB and LED issue and need to repair which requires 2-4weeks. I demand for phone replacement and they said no . Is this the right treatment ???????????

  119. Syawal Cassem says:

    Is there any spare part for control panel washing machine model Poseidon, Code no : DC64-01389A

  120. Zuraimi says:

    This morning my Samsung Galaxy Tad 7.7 power off, not functioning, cannot charge. Just use for few months. What happen ?

  121. Syazwan says:

    My s3 screen crack and i cant see anything. How much to fix it ?

  122. tan yee man says:

    my galaxy tab 2 7.0 screen has problem, i just bought like 2 days… can i know wat is the operation hours so i cab bring my tab for check

  123. eason khoo says:

    i bought my galaxy note on last month but but it always auto off after that on back it show battery low actually i already charger FULL ! and how many time i sent to samsung warranty already,what a nice reason said : WE CHECK NO PROBLEM then pass back to me…

  124. Kamal says:

    Hi, My samsung S screen is cracked.. and the casing for the phone is cracked slightly..
    May i know how much it will cost and how long it will take to repair.. Thanks

  125. Znaslife Razali says:

    may i know how much / the estimated repair costs to replace Galaxy Note 2 screen due to crack?

  126. bryan says:

    Hi Samsung,
    My samsung galaxy s2 cannot enable wifi ,i tried to on the wifi but the after few second,the wifi green colour turned off.

    My S2 already 1yrs plus ,i forgot is 1 year or 2 years warranty and my warranty card also missing already .

    If i want send for repair ,how long it will take ? and what is the estimate repair cost?

    Pls help .. thanks .

    Best Regards ,

  127. Seoh C S says:

    Do you sell Samsung Washing Machine P853 water inlet hose (inside the machine)?

  128. Not an Apple fans says:

    I was insulted by one of male technical staff when sought consultation to the mentioned service center by 8-Dec-2012, 8:13 PM. His rudeness has entirely brought me a negative impression about Samsung . And 10 minutes ago I was still showing off to my friend (an apple fans who are expecting iphone 5) along with me. I told him Samsung cares about Malaysia mobile user because technical center setup here while apple device need to be shipped to Singapore for any major or minor issue.
    About 7:55 PM, I walked in to the Samsung customer service center located in Low Yat Plaza and got a waiting ticket numbered 1334 while the ticket stated number 1310 was being served. After 5 minutes later, part of the service center light turned off and door locked down. The female staff told this center is closed by 8pm however they will only serve the customer holding the ticket.
    It was my turn about 8:13 PM, there were 2 male staffs on duty. One of them with glass and was serving the customer gently. I was the unlucky one being served by another rude technical male staff and conversation going as below:
    Me: “Can I know why my galaxy S2 keeps showing low storage warning and unable to install any update or application further while there are more than 10 GB free spaces inside my phone”
    Technical Staff:” SIR, you should know we close by 8 PM and I don’t know why you still coming In.” (Instead of” How can I help you?”)
    Me:” I was acknowledged just a moment ago and I am holding my waiting ticket.”
    Technical Staff:” I don’t know how you get the ticket but we are closing by 8PM.” (Again he emphasized the closing time with high voice)
    Me:” I said just now the staff locked the door mentioned they are closing and stop issuing any ticket but all issued ticket will be served. And I just need clarification if any fix available? Because I realized 90% of my galaxy S2 OS reserved memory is utilized. And I simply can’t move my installed application from reserve OS memory to SD.”
    Technical Staff:” Your program corrupted. We can only format your phone.” (Confusing brief answer)
    Me:” Excuse me. You mean this is not manufacturing or android design problem but my phone OS corrupted and need a reset? ”
    Technical: “YES. BUT you need to come back TOMORROW.” (Impatiently with high voice)
    Me:” What about my data inside my phone. ”
    Technical:” You backup and bring here tomorrow.”
    I knew his is not professional and leaved the center right away. My friend teased me for this “heartfelt” customer service from Samsung and told me I should choose apple better. My question is if the customer service center decided to close by 8 PM ON TIME why not stop issue the waiting ticket and locked down the door earlier perhaps 7:30 PM. Most importantly, I did not aware there is any obvious signboard in place stated about the service hour. Another reason is most of the shops in this particular plaza closed by 9-10 PM, in my perception perhaps Samsung may follow the same business hour. Anyway Samsung has made my day “memorable” .

  129. Harwin Singh says:

    my speakers on samsung s2 is not working. Does my warranty covers this and how long will it take to repair my phone?

  130. Teo Choon Peng says:

    I would like to fax or email my proof of purchase for Samsung mobile phone for the purpose of warranty activation; kindly advise accordingly.

  131. khairul says:

    Laptop saya bermasalah..

  132. paru says:

    I bought camera NX1000. I lose my lens cover. from where should i to get.

  133. thamotharan says:

    My Samsung galaxy note screen is crack due to fall on the floor,may I know how much for fixing it?

  134. StevePhang says:

    My Samsung Galaxy Note 2, can’t charge, after I check, the adapter is spoil already and now I use others adapter to charge my phone also cannot.. is this in warranty and if I send to PJ service centre, it will take how long to repair it?

  135. Vanida B Muniandy says:

    My Samsung Galaxy S3 can’t do tethering after the new updates. ..pls adv

  136. Ck wong says:

    Why Samsung customer service no answer my calling everyday

  137. zila says:

    just bought galaxy note 2 on 5/11 via Maxis, wifi cant used, n not sure what else cant use after this, should read all these comments before decide to buy Samsung… very disappointed with Maxis (cant even tell me whats wrong with the phone) samsung (inexperience customer service/techincal ppl at 1U service center)… today am going to PJ service center… let see what type excuses thr will give me….

  138. Trudy says:

    How to unlock US tmobile Samsung Galaxy S relay 4g phone? model no is T699.

  139. Emily says:

    Just bought my phone (Samsung Note 1) not even 1 month. My phone will suddenly shut down by itself. I tried pressing the power and home button but to no avail. It will only turn on back when i take out the battery and put it back again. Why is this so?

  140. spiderbing says:

    i just bought a galaxy note2, within 2 weeks time, i found that my S pen is defective on the right hand side of my note 2 phone. I have sent to one utama samsung service center, and they told me that have been upgrade the software for me. Unfortunately the Problem is solved temporarily. The problem is still existing. I would like to ask how long can it take for solve this problem, and if i send to PJ for repair, can you send to one utama service center once it done?

  141. Tang Luen chong says:

    I just bough a note 2,At my right hand side of the Screen is unable to detect when I Using My S pen. I have Sent to One Utama Samsung service center to repair,but they told me that just help me to upgrade software and the problem is Fixed,Actually it is not.I want to ask it take how long to fix if i go to PJ center?

  142. Ms.chin says:

    Hello… Urs costumer service nobody working ??? I called any any time, ask me hold the phone for long long time still nobody answer the phone. Urs company service very bad!!!!!

  143. Abdul Jamal B. Abu Bakar says:

    any solution ?? I just bought Note 10.1 use for one week now cannot charge and switch on. can i reset it and how ??

  144. simon says:

    my sumsung galaxy SIII screen started to have lines like an old PC screen, where and when can I have it replaced. I bought the phone through MAXIS for less than a year.

  145. Wong Shyan Hui says:

    I am Ms Wong. I have sent in my galaxy tablet on 1/11/2012 via order no: 4141089773 requesting to change the battery. FYI, this is my 2nd time sending in requesting to change battery. the 1st time i sent in, no battery change onlly software updated. ok no problem to me as the technician ask me to try 1st. i have tried for 2 months but i still encountered the same problem. so, this time when i send in , i have very clearly informed the counter staff that i request to change battery and not to update my software. After 1 week of waiting, nobody called nor sms me to inform me whether my tablet is ready for collection or not. so, i called and said is ready for collection and only cost me rm20 cos only updated of software. OMG! Are u telling me that after 2-3 months trying, i have to send in again???? Kenny who answered my called is very helpful. He is responsible by calling me that to inform that if i were to change battery it will be expensive RM190+++. So, i told him ok to proceed. I think that your technician should hv call me to inform me of the cost for change of battery rather than to just update the software and later the same problem still assist. There’s no communication between your customer and your technician at all. And pls bear in mind that the counter staff who attended to customers are to received the goods, they r not the technician so, they will not know what exactly the problem is. I hope the Management will look into this matter by not making your customer frustrated.

  146. zabran says:

    i bought a samsung 51inch 3d plasma tv series 4+ model no: PS5/E490B/RXXM from Harvey Norman store at sunway pyramid. I brought the tv to bangladesh my home country and after using one month the motherboard of the tv became useless. Since i brought the tv in bangladesh i kno that i will not get any warranty but i want to buy the spare parts online or from kl if possible. i need to buy the parts asap so can anyone please rply me asap.

  147. Noor Azman Mohd Noor says:

    My Samsung SII cannot detect SIM card. Where’s the nearest Service Centre?
    My office at USJ12

  148. fanny lui says:

    i wan to change samsung galaxy s2 screen and cover,can i know how much? 1 day can take back the phone ? thx

  149. N says:

    Im using galaxy note & the pen is problem allready & still under warranty,can i get the new one wothout pay anything?

  150. Shu Siew Siew says:

    My galaxy tab, suddenly show internal device storage is getting
    low, ask me to delete some of the item, but actually it doesn’t allow
    Allow me to delete anything, infact my tab not installe many thing. .
    What should i do? If send to service centre one day can settle?

  151. Roslan says:

    Saya beli ipad 2. Saya dah buat daftar akaun tapi masih tak boleh masuk untuk play shop.dimana pusat servis diseremban.

  152. nichole says:

    my s3 screen already broken,how much is that..and i can send back to repair??

  153. Nora says:

    Kamera Digital Samsung PL120
    LCD screen pecah. Tak dapat nak tengok gambar. Berapa harga untuk tukar LCD? Ada service untuk tukar barang ini.

  154. amy says:

    i have a glaxy s3 and the srceen is crack.may i know how much cost to repair or change the screen??? plzzzz help me

  155. amirah says:

    my galaxy y screen crack badly…can it still be repaired?how much it will cost?and where to repair?

  156. sazali bin ismail says:

    bateri hand fon saya Samsung W dah jadi membengkak.boleh kah saya mendapat guarantee?saya membeli pada bulan Disember tahun 2011..

  157. Fong Tien Soong says:

    Anyone know the email address for samsung customer service in malaysia.

  158. Ted Yoo says:

    I purchased SamSung TV less than one year ago from KLCC shop.
    With unknown reason, the TV screen turnes black without picture only sound very often.
    I am trying to turn on and off 5 – 10 times untill the pictures are shown.
    May I know why ? and how can I solve this problem.
    If I need to bring your service center, how long will it take to fix it ?
    My TV model code is LA40C530FIRXXM.

  159. miss chin says:

    T GENERATION ENTERPRISE-TELUK INTAN No 5 Gerai Majlis, Jalan Makotak … dun give this shop for samsung handphone warrantty…..bcos my samsung s2 jus got are speaker problem..the boss repair v my screen led and charger me rm 720…..i cannot acept…i need to report…..and i call the helpline 1800-88-9999 ask the cos for the speaker…..and said with me if got warrantty no need paid…and why T GENERATION ENTERPRISE-TELUK INTAN No 5 Gerai Majlis, Jalan Makotak…ask me rm 720….ALL OF SAMSUNG BUYER BECAREFULL THIS SHOP…

  160. kHOR TENG says:

    i buy my samsung smart phone s3 at samsung dealer ipoh …when i take to -(TELUK INTAN No 5 Gerai Majlis, Jalan Makotak) for warrantty bcos the pattern lock i forgot… and the boss said my s 3 phone is not original…if wan unlock wana paid aroud rm450…when i call bck to 1800 88 9999 and i ask tis imei and serial number is ori or not ori…then the customer service centre said original and i ask how cost if wan unlock my pattern lock…jus rm30……WHY ( T GENERATION ENTERPRISE-TELUK INTAN No 5 Gerai Majlis, Jalan Makotak )let me a cost rm 450…this service samsung centre teluk intan not care for any customer…pls check it up…..HOW CAN LIKE THAT…

  161. mc says:

    I need to complain this(T GENERATION ENTERPRISE-TELUK INTAN. No 5 Gerai Majlis, Jalan Makotak..) 7time i sell my samsung phone to my customer,i take the stock at ipoh samsung dealer exclusive sdn bhd..and the phone got something problem when my customer take to T GENERATION ENTERPRISE-TELUK INTAN No 5 Gerai Majlis, Jalan Makotak … the boss will say my shop sell the phone is not original and the customer come my shop scold alot of something in my shop this happen will make my customer run another shop…..pls let this service centre T GENERATION ENTERPRISE-TELUK INTAN No 5 Gerai Majlis, Jalan Makotak ..WARNING … IF NOT I WILL MAKE THE REPORT IN POLIS STATION….THIS GUY CANNOT CARE FOR CUSTOMER… N HANDPHONE SHOP OWNER…PLS REPLY.

  162. caryn choo says:

    my galaxy tab 10.1 when switch on the power button, the screen only shows the samsung wording and cannot go to the main page. Can’t turn off the tab as well, need to wait till the battery goes flat. What is the problem with my tab?

  163. Vivien Ong says:

    My S3 screen is crack , may I know have the screen in ready stock ? Pls reply asap..thanks..

  164. Alyse says:

    Im just bought samsung S3, the screen has been crack, how much the charges and how long get to wait? can i direct come to ur main center?

  165. Ooi Eng Guan says:

    I bought a Samsung Bluetooth Headset HM1700(less than 5 moths old) with a faulty talk button. I need to press that button so hard that at time i am able to answer call. I took this to Samsung Service Center in Prai but was told that they do not do this warranty, i was amused as Samsung Service Centre can perform selective products for their customer service whereas this Headset is build with Samsung brand.
    Is Samsung ruuning away from their responsibility. It was written clearly in the HM1700 book page 49, “if during the period of warranty this product proves defective under normal use and service you should return the product to the retailer from whom it was originally purchased or a qualified service centre”. No doubt the cost of this headset is not as expensive as a handphone but the brand name is Samsung. So can someone is Samsung explaind the rational that the service centre is selective to provide service to certain product.

  166. ASH says:

    Just bought my Samsung S3 phone on 29th August 2012. Added my contacts but when tried to edit the names, some can… some must restart phone then can…. some completely cannot & have to delete then add again. Samsung Dealer in Gardens Midvalley said “software problems”. I want to exchange for a new one instead of “repairing”. Less than ( 2 ) days since purchased. If cannot exchange, I want my money back.

  167. Casey Leaw says:

    Refrigerator model RT40MAMS(SN) freezer fan not working.Need new fan urgently for replacement.Pls provide part cost.

  168. gan says:

    Samsung s 2 screen placement how much and how long it take? thank you.

  169. kwee choo says:

    My sumsung galaxy S2 screen accidentally crack, can i know how much is the cost and how long it takes for the repairing? Can it be done in your center? any service center near kepong.

  170. azman says:

    dekat mana boleh saya hubungi servis centre samsung terdekat ?? TV saya rosak..

  171. Hana says:

    My Samsung Galaxy S Plus led screen cracked. How much would a replacement cost? Still under Samsung warranty.

  172. June Tan says:

    Can I have product manager n telephone number as soon as possible.Need to speak to him in person regarding possible service dishonesty.Thanks

  173. Lee Lai Kuan says:

    My Samsung Galaxy W battery is spoilt. How can I purchase new one. Isit a must for me to travel there and how’s the price like. Tq

  174. Alireza says:

    I have LED TV model UA40D5030 . I bought it one year ago. around 3 months it sometimes doesn’t turn on and I wait and connect it to electricity and turn it on . but from yesterday it doesn’t turn on any more. I think It should be because of Power board failure.
    Can I take my LED directly to Samsung Customer Service Plaza in Petaling Jaya?
    Is there any warranty for my Tv?

  175. BB LEE says:

    I need to purchase the cleaner bags for model Samsung VC-6015, Do you have stocks available and pricing ? Thank you.

  176. lim says:

    My sumsung galaxy S2 screen is crack,can i know how much is the cost and how long it takes for the repairing? Can it be done in your center? Thanks.

  177. ahmad rizal says:

    papan litar pc monitor samsung model 2253lw terbakar dimana saya boleh membeli utk mengantikan papan litar yg baru dikelang

  178. Anas says:

    Hai, i just wanna ask if i wanna change my galaxy s plus processor with galaxy s advance is it can be done in samsung service centre and how much is the cost do i have to pay? tq

  179. Alvin says:

    My sumsung tap 10.1 cannot charge. Just use for few months. And to fully change take a very long time. Why? Brand start with ‘a’ can fully change just within a very short time. You service center open from what time to what time. And how much time needed to repair

  180. Michelle lee says:

    when i buy samsung galaxy note i can’t use the motion..
    then after one month i charge my phone for 9hours but only i send to warranty,now my motion can use but i charge for 10hours only have 60%
    what’s the problem?its new battery.

  181. mohd juraizie says:

    my galaxy note internal speaker suddenly no sound,

  182. Dann says:

    tv 43″ plasma screen crack brpe rm kos utk tukar screen?.. boleh bg no phone service centre di KELANTAN.

  183. Sal says:

    Do you sell remote control for DVD-P191K?

  184. hamdan says:

    Saya baru menggunakan samsung Y GT-S5360 20 mei 2012 untuk makluman pihak tuan setiap hari bateri saya sering akan berkurangan sedangkan penggunaan saya sangatlah terhad sehari 3-4 panggilan/ 3-5 sms tapi bateri akan berkurangan hampir setengah saya telah pun memaklumkan di permis yang saya beli dan penukaran bateri telah pun dilakukan akan tetapi perkara yang sama berlaku tolong maklum segera apa harus saya lakukan

  185. Ben says:

    我的Samsung GT-C3332 Duos刚买了一个月多荧幕就按不到东西了,请问拿回去维修要几久?有Warranty吗?

  186. yeoh says:

    sy guna samsung w (i8150)saya ada masalah dgn messaging.bila saya guna messaging attach contact kpd kwasn sy ,takpi tak dapat send keluar.

  187. superb says:

    my samsung galaxy sll was at emergency call only all the time … what the problem about .. and any service center near around Klang… Thanks

  188. tommy woo says:

    i have a galaxy tab 10.1 and 7.0 plus now i want s3 when i cant get it ?

  189. poh lun pang says:

    请问samsung galaxy s2 的 壳如果要换大概要多少钱?是白色的,screen 不用换, 一天可以换好吗?谢谢。

  190. azmaizam mohd zain says:

    having problem with samsung GT-I9003. The speaker does not work. cannot hear people calling me on the speaker. no ringing tone. ear phone is good…where is the nearest samsung agent in hulu selangor.

  191. Sunny Lee says:

    Can i send my Samsung Galaxy S2 GT19100 to PJ Sevice Centre to update ICS 4.0?

  192. Abrar says:

    Saya ada masalah dgn samsung galaxy s2 yang saya pakai . Boleh bg tau saya kat mane service canter yg berdekatan dgn ampang.

  193. Manoharan says:

    I bought samsung galaxy ace , just 2 months back. I am facing problem on speaker. No sound coming , only vibrating. Any suggestions???

  194. Darren says:

    How much to change omnia2 lcd?

  195. siti asmah shuriff says:

    bg saya alamat servis centre yang berdekatan dengan sungai besi..

  196. siti asmah shuriff says:

    samsung Galaxy SII saya problem pasal pasword …..saya tak ingat email…..baloh bg sy alamat service center yg berdekatan ngan sungai besi…..

  197. Raymond says:

    I would like to repair my plasma TV screen that just bought for a few month,because the screen is crack,can i know how much is the cost?My plasma TV model is PS42C430A1.Thks.Pls reply to me asap.

  198. Yong says:

    when can my Wave S8500 be upgraded to Bada 2.0 ?

  199. azri zainal says:

    galaxy note baru pakai sebulan sudah hang,automatik off x bleh on..what happen??

  200. neo says:

    my samsung galaxy S2 screen is crack…anyone know how much to fixed it.
    + scratch at front cover – still can be replace?

  201. Lau says:

    i bought your samsung galaxy note from a digi dealer and the speaker spoilt after using it for 5 days! no ringing tone, no incoming call tone, and the phone was lagging and hanged! Sent it back to your centre and said mother board spoilt! Hello i want a brand new phone!! It unfair, i’ve waited for almost a week and i’ve to borrow my friend’s phone for the time being! I should have bought I-Phone instead!!

  202. Nico says:

    I use my samsung S II less than 1mth, but the battery getting hot when I charge my phone or check mail. Hv your service on sunday?

  203. leeds says:

    我的samsung s plus 用了 半年影幕就坏了,有得warranty 吗?直接拿来P J servic center修理 可以吗?请问星期六有服务吗?

  204. najib says:

    baru beli 5 hari samsung galaxy note dah rosak apa citer langsung tak boleh nak on

  205. Maximo says:

    Is the service centre open on sunday?

  206. cheewui says:

    Hi All, I’ve use my Samsung Galaxy W for 3 months ++ Already encounter auto power off for few times. Last week I’ve even restore back to default factory setup and only install with WhatsApp. No other software. This morning it auto power off again. Anybody encounter this problem before???

  207. Anizol says:

    Saya menghadapi masalah kerana Samsung Galaxy Tab 7 Plus tiada simbol untuk capture screen. Masalah disedari selepas membeli Samsung Galaxy Tab 7 Plus.Macamana saya hendak dapatkan capture screen. Perlu tak untuk proses install semula. Tq

  208. Selvaraju Kanthasamy says:

    I have Sambung galaxy S2. On 4th April repaired due to programming error. After that fine for one day only. If call it cancels just in a few secone. I feel that even reformat this problem will repeat. So, what is the concrete solution. Is not easy every time come to service centre. We also have work to do. Furthermore I’m working outstation. Please provide best service to avoid turn up repetedly.

  209. nasran mamat says:

    SAMSUNG BD player saya baru je di beli pada 4/12/2011,tapi sekarang dah rosak,macamana saya hendak hantar service?masihkah lagi dalam waranty?apakah apa2 cas tambahan?

  210. Rahmat Bin Mohamed says:

    My printer Samsung SCX-4521F. The photocopy parts and the scanner fomenting.
    There are few lines + – 5 mm thick during photocopy and scanning process. Could you please elucidate the reason occurence of the printer problem. Thank you.

  211. Denry C says:

    sent warranty lo….

  212. Denry C says:

    Can i know PC monita how many years warranty?Because my screen colour defect already.

  213. mizie says:

    my samsung s2 always shut down by it self and hangging .. anyone experiencing the same problem as me. what should I do

  214. Carrie says:

    I am just so dissapointed with Samsung. It is only 2nd months since i bought galaxy W, but i face a lot of problems and the worse is i coudn’t turn on my phone now.
    Previously, i face “Force Close” problem which is very annoying and troblesome. Besides, it also face auto reboot problem.
    I hv to send my phone to repair urgently, please let me knw if i can call ppl to send my phone to your service center to repair instead of i going myself?
    And why all these problems occur on so newly bought hp? What is the main problem?
    I have to get a new hp from you instead of waiting these problems to occur again and again!

  215. Moli says:

    Purchased Samsung SII model GT-I9100G…lost all the information stored in the Memo application when out of sudden the screen turned black. Sent for repair and I was informed that the motherboard need to be replaced. Collected after 4 days, and after a while the sound goes on silent mode by itself. Need to go back to the service centre while it’s still under warranty…but what happen after the warranty expires…

  216. Dr.Anil Sharma` says:


  217. Chris Tan says:

    I bought my Samsung Galaxy W in December 2011 & it’s giving me problems ever since. On daily basis, i have this “Force Close” message which is very, very annoying. Besides, it always Auto Reboot few times daily. Also, even if I keep pressing “Clear Memory” from RAM, there are still arout 10 – 20 apps still running. Can I get phone replacement because I’ve already sent my phone for a software reset at a dealer’s shop in The Gardens, Mid Valley. The problems are getting worse. What shall i do? TQ

  218. TV Smith says:

    When I asked for a quote for my Galaxy S1, it was around RM 600 +

  219. ina says:

    same goes to me….my samsung galaxy S2 screen is crack as well…anyone know how much to fixed it

  220. Lih shiang says:

    My Samsung galaxy note screen is crack due to fall on the floor,may I know how much for fixing it?

  221. JC Tan says:

    I have bought samsung Y about 2 weeks ago. I am very unsure of how does the hotmail work?. Each time as when i wanted to read or reply, every time it does not open my mail and as well as the reply page even though i have clicked on the read or reply. I am not able to use the bluetooth as well. My handsfree set also in faulty. Can the cs teach me how to use it and can i also have my handsfree change at the CS office?

  222. Ian says:

    How long is ur operation hours,what time to what time?

  223. Chew Jing Yi says:

    I bought my Samsung Galaxy W two weeks ago and the external sound system seems to have a lot of issues. Problem occured 3 days after and was went to the factory for a week to fix it. Now, the some problem occurs again two days after I got my phone back. May I know how many time I need to repeat the same procedure of getting the phone fix? I didn’t pay 1k for that.

  224. TV Smith says:

    MMS requires correct setting from telco in your phone. Is your bluetooth enabled in the first place? The BT icon should be visible on the top bar. Of course, if you send it to the Samsung service center, the guys there will gladly show you how.

  225. VINCENT. LIEW says:

    I just bought over a galaxy sumsung s-plus last 7 days ago and found out now cannot send / receive MMS or even cannot bluetooth ?
    phone cannot send / received MMS or even cannot bluetooth ?

  226. aideena says:

    seriously, i tried to call you for whole day, but no one pick up. i tried 3 numbers that customer call center gave me. i have a galaxy tab and the screen crack. i need to know the cost of repair and the time needed for it. please reply ASAP

  227. Florence says:

    Bought Samsung Galaxy SII on 20/10/2011 and noted that the function key is not working well. What should I do? Am I entitle to change the phone?

  228. yingsim says:

    我刚买了samsung s 2 才3个月吧了就有问题了怎么办?

  229. Turugeshwaran s/o kanasan says:

    i try to call Ur customer sevice num from my hp but cannot call.pls email Ur cc num.

  230. SURESH says:


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